Help
Frequently asked questions
Timing, payments, invoices, site ownership and maintenance. If your question isn't here, we'll answer it on WhatsApp.
Process and timing
Is the sample really free?
Yes. For Base and Pro we build a working sample with your products before charging you anything. If you like it, you approve it and we deliver the site without watermarks; if not, that's it, no strings attached. Premium, Website Renewal and Enterprise are quoted with you before we start.
What do I need to send you?
Your catalog or product list (PDF, Canva, Excel or photos) and how you want it: what to highlight, colors, whether you have a domain, whether you want to take payments online. A text or a voice note works. The more specific, the better it turns out the first time.
How long does it take?
The Base Plan in 1 business day, Pro in 1 business day and Premium from 2 business days, depending on the project, counted from when we receive your complete information (and the first payment, for Premium).
Do you work with businesses in other cities?
Yes. The whole process is online: you share your information by WhatsApp or email, review your sample on your phone and pay by transfer or online, wherever you are.
Can I hire you online without talking to anyone?
Yes. On each plan's page choose “Pay online”: you can fill in your project questionnaire (colors, style and features) and pay by card, Apple Pay, Google Pay or OXXO. You'll get a reference number and we'll message you on WhatsApp within 1 business day. You can switch to WhatsApp at any time.
Do I need a logo and brand colors?
No. In the project questionnaire you can pick the colors you like with a color selector, or start from a suggested palette. The Pro Plan includes a logo redesign; on the Base Plan it costs $40.
What happens if I don't respond during the project?
To deliver on time we need your answers. If 10 business days pass without a response or the necessary information, the project is closed with the work done so far; resuming it later depends on our availability and may be quoted again.
Pricing, payments and invoices
What currency are the prices in?
On this English site prices are shown in US dollars, at a fixed rate of 20 Mexican pesos per dollar, and applicable taxes are added on your Purchase Order. Clients in Mexico are billed in pesos plus 16% VAT; clients abroad who prove foreign residence pay 0% VAT.
How do I pay?
By bank transfer to the account on your Purchase Order, with the order number as reference, or online by card, Apple Pay or Google Pay from each plan's page. No account needed. Base and Pro are paid when you approve your sample; Premium and Website Renewal, 50% upfront and 50% on delivery. Monthly services can be set up with automatic card billing.
Do you issue invoices?
Yes. Clients in Mexico receive an electronic invoice (CFDI 4.0); just send us your RFC, legal name, tax regime, postal code and CFDI use. International clients receive a payment receipt and an invoice with their company details.
What does the Active Membership include?
Your site published and live with HTTPS, your domain connected, monitoring and up to 2 managed services (database and email sending) under standard usage. It costs $6.50/month ($5 on the Pro Plan), with the first month included in Base and Pro; Premium includes 6 months. The code is always handed over to you at the end, because it's yours.
Do integrations with other services cost extra?
Connecting your site to external services (invoicing, shipping, CRMs, booking, artificial intelligence and others) is quoted separately unless your plan includes it. Accounts are opened in your company's name, and each provider's fees or commissions are paid directly to them.
Do you charge Mexican VAT to clients outside Mexico?
If your company resides outside Mexico and the service is used abroad, we apply the 0% VAT rate for exported services, provided you prove your residence before the Purchase Order is issued and payment comes from abroad.
What's the difference between the Active Membership and Monthly Maintenance?
The Active Membership ($6.50/month, $5 on Pro) keeps your site online: hosting, connected domain, HTTPS, monitoring and up to 2 managed services. Without it, the site is paused on our servers. Monthly Maintenance ($40/month) is for making changes: up to 8 per month. You can have the Membership without Maintenance; Maintenance only applies if the site is published with us.
Is the domain included?
Domain registration is not included: it's paid once a year to the registrar, at cost, usually $15 to $40 USD depending on the extension. It's always in your name. Connecting it to your site with HTTPS is included from the Pro Plan.
How much do the plans cost?
Base Plan: $125. Pro Plan: $175. Premium Plan: $325. Website Renewal: from $150. One-time payment (Premium and Renewal: 50% to start, 50% on delivery). After that, the Active Membership costs $6.50/month ($5 on Pro), with the first month included.
Your site and changes
What if I want changes later?
Every project includes up to 2 rounds of revisions. After that you can hire Monthly Maintenance ($40/month, up to 8 changes) or a One-time Change ($50 per batch of changes). Premium includes maintenance for the first 6 months.
What counts as a change?
A request about something that already exists: updating prices on a list, adding up to 5 new products, swapping a photo, a text or a color. A new section or feature is quoted separately.
Can I take online payments on my site?
Yes, from the Pro Plan ($50 per platform, also on Premium). The Premium Plan already includes a payment-link button and bank transfer. We add the payment method you need: Stripe (card, Apple Pay, Google Pay and OXXO on a single checkout page), Mercado Pago, PayPal or another platform, always in an account under your company's name, so the money goes straight to you.
Can you renew the website I already have?
Yes. Website Renewal (from $150, depending on the site) rebuilds your current site in Next.js and we hand you the code. If you want us to publish it on your domain, Active Membership applies at $6.50/month.
Will my site show up on Google?
From the Pro Plan your site launches ready for Google: title and description per page, sitemap and structured data, on your own domain. Ranking at the top also depends on your content and your competition, which is why no serious provider can guarantee a position.
What technology do you use?
React and Next.js, the foundation of many of the fastest sites on the internet, published on a network of servers across several continents. No heavy templates and no plugins that need constant updates.
Can you build a quotes or service orders system?
Yes. From the Pro Plan, your site's cart produces a formal quote with a reference number, subtotal, tax and total, sent via WhatsApp. If you need more, the Quotes and Orders System stores each client's details in a secure database and generates quotes, service orders and branded PDF documents. It ranges from $250 to $400 USD depending on documents and users.
How does SEO differ between plans?
Base: basic SEO and GEO (title, description, share preview and HTTPS). Pro: technical SEO and GEO (title and description per page, sitemap, structured data, a file for AI assistants and your own domain). Premium: all of the above plus rich results on Google, such as prices and products. No plan guarantees a ranking: that also depends on your content and competition.
What does no plan include?
Writing new advertising copy, professional photography, ad campaigns, social media management and guaranteed Google rankings. Nor sections or features beyond what your Purchase Order states: all of that is quoted separately, before it's done.
What kinds of websites do you build?
Web catalogs with WhatsApp orders, landing pages, company websites, online stores with payments (from Pro), renewals of existing sites and custom systems, such as quotes and service orders or inventories with appointment booking. See examples in our Work section.
Ownership and data
Is the website mine?
Yes. Once paid in full we remove the watermarks and deliver the code plus a Certificate of Transfer of Rights. If you later stop paying for the Active Membership, we notify you and the site may be paused on our servers, but the code is still yours and you can publish it anywhere.
What if I no longer want to pay for the Membership or Maintenance?
Cancel with notice before your billing date, with no penalty. If you want to continue on your own, within 5 business days we transfer the code to your GitHub (or send it as a .zip) with instructions to publish it, give you the code to transfer your domain if we manage it, and hand over your data. The site stays online until the end of the paid month.
Can you put everything in my name?
Yes. If you don't have the accounts (GitHub, hosting, domain), we create them with your email and a temporary password you change when you receive them. From that moment the accounts are yours and their security is your responsibility.
Who keeps my customers' data?
You do. In Premium the database is created in an account under your company's name, with row-level security: each user sees only their own data. We don't keep access after delivery, except what's needed if you hire maintenance.
See it with your products before you pay.
Send us your PDF, Canva or catalog and we'll turn it into a premium web demo with your information, no strings attached.
